Unable to Connect to the Internet


Broadband or Other ISP Locations

If you are unable to connect using a broadband or other ISP location, please try the following possible solutions:

Dial-up Locations

If you are unable to connect using a dial-up location, please try the following possible solutions:

For more information, see:

Resetting Your Modem

Disabling the Mac Firewall

Checking Modem Connection

Checking Modem Script

Adding Access Phone Numbers to a Location

Restarting Your Computer