Checking Modem Script

If you are using a modem to connect and are experiencing connection problems, your modem may not be set to use the correct script.

To check modem script:

  1. On the AOL Desktop for Mac Sign In screen, click Connection: drop-down menu to open it, then click Setup Connection.
  2. Click the Dialing Options tab.
  3. In the Modem Script box, verify that the modem is the same as the name of the modem that you use. If it is not, click the Modem Script drop-down menu to open it, then choose the right modem from the list.
  4. Click the OK button to save the changes.

For more information, see:

The Modem Was Unable to Establish a Connection