Overview

About AOL Desktop for Mac

System Requirements for AOL Desktop for Mac

Are There Charges for Using AOL Desktop for Mac?

About AOL Desktop for Mac Preferences

Signing On and Off

About the AOL Desktop for Mac Sign On Screen

If You Forget Your Password

Re-entering a Password

Saving a Password

Removing a Saved Password

Connecting to the Internet

Disconnecting from the Internet

Canceling a Connection

AOL Connect Locations

What Is a Location?

Determining Connection Type

Creating a Location

Deleting a Location

Editing a Location


Connecting by Dial-Up

Creating a Dial-Up Location

About Access Phone Numbers

Selecting Access Phone Numbers

If There Are No Access Phone Numbers Near You

Determining When Toll Charges Apply

Important Surcharge Information

Add or Remove Area Codes From Access Phone Numbers

Adding Access Phone Numbers to a Location

Dialing Options

Advanced Dialing Options

Removing Access Phone Numbers From a Location

Turning Off Call Waiting

Dialing a Number to Reach an Outside Line

Using a Calling Card When Dialing


Connecting by Broadband or Another ISP

What Is Broadband?

What Is an ISP?

Creating a Broadband Location


Connecting With a Surcharged 800 Number

Creating a Surcharged 800 Number Location


Resolving Connection Problems

The Access Phone Number Server Is Temporarily Unavailable

Device Configuration Error

The Modem Was Unable to Establish a Connection

The Modem Has Reported That There Is No Dial Tone

The System Is Temporarily Unavailable

Unable to Complete the Connection to the AOL Service

AOL Desktop for Mac Was Unable to Initialize Your Modem

The Number Dialed Is Busy

Fixing Your Connection


Troubleshooting and Support

Unable to Connect to the Internet

Unable to Stay Connected to the Internet

Checking Modem Connection

Resetting Your Modem

Reinstalling AOL Desktop for Mac

Checking Modem Script

Restarting Your Computer

Disabling the Mac Firewall

Contacting Member Services


Using Parental Controls Assistant

Parental Controls Assistant


Glossary

Glossary of Terms