Resetting Your Modem
If you are using a modem connected to a telephone line
- Verify that your modem is connected properly.
- If your modem is internal, shut down your computer as you normally would, wait a few seconds, and turn it back on.
- If your modem is external, turn it off for a few seconds and then back on.
- If your modem is a DSL modem:
- Make sure that your phone line has been enabled for DSL.
- Make sure that the DSL-enabled phone line is plugged into the DSL modem.
- Make sure your DSL modem is turned on.
- Make sure that you have not connected a DSL line filter to the phone input on the DSL modem.
- Make sure that the cable is connected from your computer to the DSL modem.
- Turn your modem off for a few seconds and then back on.