Checking Modem Script
If you are using a modem to connect and are experiencing connection problems, your modem may not be set to use the correct script.
To check modem script:
- On the AOL Desktop for Mac Sign In screen, click Connection: drop-down menu to open it, then click Setup Connection.
- Click the Dialing Options tab.
- In the Modem Script box, verify that the modem is the same as the name of the modem that you use. If it is not, click the Modem Script drop-down menu to open it, then choose the right modem from the list.
- Click the OK button to save the changes.
For more information, see: